🔍 Problem Summary & Description

Some users encounter audio setup problems, such as unrecognized microphones or not transmitting sound during an EventCAT session. Properly setting up your microphone and audio interface before the event is essential to avoid these issues.

⚠️ Why You're Experiencing This Issue

• Your EventCAT OnlineMeeting or Conference environment might use your laptop’s built-in microphone or a separate audio device like a microphone, headset, or AirPods.
• Properly preparing and testing your audio settings is essential before activating your EventCAT OnlineMeeting or Conference plan.
• By ensuring the correct configuration and setup, you can seamlessly connect the audio to ensure that the speaker or meeting participants' voices are clearly heard for real-time translation.

✅ Solution: How to Fix It

🔧 Method 1: Proper Microphone Connection Setup

Why: To ensure your microphone is recognized and works properly during the event, connect it to your laptop using the correct interface and adapters.

1. How to Connect Laptop and Microphone Interface Equipment

Steps:

1. Before the event, connect your microphone (whether wired or wireless) to the appropriate audio interface using the XLR connector.
2. Use an A-to-C adapter to connect the audio interface to your laptop’s USB port.
3. Before the event, go to your laptop’s Device Manager > Sound, video and game controllers and make sure the microphone (via your audio interface) is set as the default recording device.
4. Test the microphone by speaking into it and checking that your laptop detects sound input. Confirm that the microphone is working before the event begins.

2. How to Set Laptop Audio Settings When Using a Microphone Connected via USB Through an Audio Interface

🔧 Method 2: Set and Test Audio Settings in Advance

Why: Configuring and testing your audio input settings before the event ensures that your laptop and microphone will be ready to go without any issues.