π Can I cancel my subscription and get a refund after paying on EventCAT?
- EventCATβs subscription policy may limit refunds after a payment has been completed.
- Switching to a different subscription plan during a billing cycle is currently not supported.
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Solution: How to Fix It
π§ Method 1: Cancel the Current Subscription
Why: Prevent automatic renewal before the next billing cycle.
Steps:
- Log in at www.eventcat.com
- Go to your Profile or Account Settings.
- Find the Subscription or Billing tab.
- Click Cancel Subscription and confirm.
- Make sure you receive a confirmation email for your records.
Refund Information:
- Refunds may be available for unused credits or subscriptions upon request.
- Canceling a subscription mid-cycle does not result in a refund for the current period.
- Refund requests after payment may be subject to a processing fee.